FAQ's

A Virtual Assistant or VA is a professional business owner that provides administrative, creative, and technical support to business owners, entrepreneurs and other busy professionals. Task Officers work from their own offices and use their own equipment and software. A VA can help with any task or project that is usually handled by an on-site employee. A successful VA usually has multiple clients and is constantly updating their knowledge, skills, and using the latest in technology to deliver a superior service. VA’s are subcontractors that are only paid for the hours required to perform each task. Since we are not an employee, you do not pay for breaks, lunches, vacations and benefits. These are just some of the cost effective benefits of working with a Task officer.

We use email, telephone, Skype, messenger, screen-sharing and project management tools to communicate with our clients. We will do our best to accommodate your business and your preferred style of communication when delegating tasks.

No, there is no Signup fee. You just pay for the hours you use.

No, there is no Plan Upgrade or Downgrade fee. You just need to let us know about a change in plan a week before your existing plan is about to expire and we will move you to a new plan without any fee.

Yes, you may have your colleagues, friends, famly members, clients, etc use the hours from your balance without any extra cost. You just drop an email from your registered email address and introduce them to us. You may also put a limit to the number of hours they may use from your kitty.